Smarter Work HQ

GetResponse vs Brevo: Which is right for your business?

GetResponse and Brevo both target small businesses juggling email, automation, and growth. The real difference lies in SMS bundling, pricing predictability, and whether you need webinar features—not feature parity.

GetResponse
Best for: Newsletter-first teams that also host webinars or want built-in landing pages without juggling separate tools.

Strengths

  • Webinar and video hosting included in mid-tier plans—rare among ESPs
  • Strong automation builder with conditional logic and multi-step sequences
  • Simple landing pages and lead capture forms native to the platform
  • Transparent tiered pricing scaled by list size, no surprise add-ons

Weaknesses

  • SMS is an add-on, not bundled, and costs extra per message
  • Steeper learning curve for beginners compared to drag-and-drop alternatives
  • Limited transactional email tooling—not a replacement for SendGrid if you need high-volume triggers
Brevo
Best for: Teams that need SMS alongside email from day one and want to avoid separate tool sprawl without paying for webinars.

Strengths

  • SMS and email unified in one dashboard at lower price points than competitors
  • Free tier with real sending limits ($0–300 emails/day)—no credit card required to test
  • Transactional email API included, reducing need for a separate service like SendGrid
  • Affordable growth plans ($25–$100) with SMS bundled at higher tiers

Weaknesses

  • No webinar or video hosting—separate purchase required
  • Automation is functional but simpler than GetResponse; fewer conditional branches
  • Landing pages are stripped-down compared to GetResponse's offering

Feature comparison

FeatureGetResponseBrevoWinner
Email automation (complexity & conditions)Advanced multi-step sequences with branching logic and delay rulesStandard sequences with basic if/then rules; slower to build complex flowsGetResponse
SMS included in base planNo; SMS is paid add-on ($0.01–$0.05 per message typically)Yes; bundled in most paid tiers starting ~$25/moBrevo
Webinar or video hostingIncluded in mid-tier plans ($49+); full event management built-inNot offered; requires third-party tool like Zoom or KajabiGetResponse
Free tier or free trial14-day free trial; no free tierUnlimited free tier with daily sending limits; no credit card requiredBrevo
Transactional email APILimited; designed for marketing workflows not order confirmations at scaleFull transactional email API included; supports high-volume trigger sendsBrevo
Landing pages & lead captureBuilt-in, template-rich, and A/B testableBasic landing page builder; fewer templates and design controlGetResponse
Pricing transparency & predictabilityTiered by list size; $15–$99+/mo range clear upfront; no hidden SMS costs until you add itFree to $25–$100+/mo; SMS bundled, but exact overage pricing can be murkyTie

Pricing snapshot

GetResponse charges predictably by list size ($15–$99/mo) but SMS is extra; Brevo offers a free tier and bundles SMS in paid plans ($25–$100/mo), making SMS cheaper overall if you need both channels.

Verdict
Overall: Depends on your situation

There is no single winner because your choice hinges on one question: do you need SMS bundled and transactional email, or do you need webinars and advanced automation? If SMS is your priority and you want simplicity, Brevo wins. If you host webinars or require complex multi-step automation with landing pages, GetResponse is the pick. Both are solid mid-market platforms; neither is objectively superior.

Choose GetResponse when

You host webinars, need sophisticated automation branching, or want built-in landing pages. You are willing to pay separately for SMS if needed.

Choose Brevo when

You need SMS from day one, want transactional email baked in, or prefer to start free and scale without upfront commitment. You do not host webinars.

Still deciding?

Model the payoff before you commit to a new subscription.

Recommended tools for this

  • HubSpot
    Customer relationship software that centralizes contacts, deals, and basic marketing so SMBs can follow up without spreadsheets.
  • ActiveCampaign
    Email automation platform with tagging, sequences, and CRM hooks for follow-up.
  • Zapier
    No-code automation glue moving data between thousands of SaaS triggers and actions.

FAQ

Can I use GetResponse or Brevo for transactional email (order confirmations, password resets)?

Brevo yes—its API is built for this and included in all paid plans. GetResponse technically can but is not optimized for high-volume triggered sends; you should use SendGrid or a similar service if you need reliable transactional mail at scale.

What happens if I outgrow the free tier?

Brevo free is functional but capped at ~300 emails/day; scaling to 1,000–5,000/day moves you to $25–$55/mo. GetResponse has no free tier, so your first paid plan is $15/mo for up to 1,000 contacts. Both scale to enterprise, but Brevo's free-to-paid ramp is gentler.

Do either offer a Zapier integration?

Yes, both integrate with Zapier (and via Brevo's native API as well). You can connect either to CRM, e-commerce, or form tools. GetResponse has slightly more pre-built integrations, but Zapier covers the gap for most use cases.

Which is easier to set up for a non-technical founder?

Brevo has a shallower learning curve; SMS setup is straightforward and there's no webinar feature to navigate. GetResponse is more powerful but requires more clicking. If you have under 2 hours to get live, pick Brevo.

Can I send SMS from both platforms?

Yes. GetResponse charges per SMS (typically $0.01–$0.05 each) on top of your email plan. Brevo includes SMS in most paid tiers at no extra per-message cost, making it much cheaper if volume is high.

Explore more picks in our tools directory.